If I have a water leak, who is responsible for making the necessary repairs?
For any water leaks within the structure, or on the property in lines running from the water meter to the property, it the is responsibility of the homeowner to make repairs. For any water leaks in lines before the meter, the City is responsible for repairs. Please call the Water Billing Office at 618-667-9924 Ext 2 during regular business hours to request a leak check.

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1. Why is my bill higher than normal?
2. How do I set-up water and sewer service?
3. Is there a water deposit required for new water service?
4. When is my water and sewer bill due?
5. Can I pay my water & sewer bill with a credit card?
6. Can I make a water and sewer bill payment over the phone?
7. How can I request a re-read or leak check?
8. If I have a water leak, who is responsible for making the necessary repairs?
9. Who do I call to set-up trash collection service?